General Questions

API Integration

What programming languages and frameworks are supported when integrating the Flex API?

Is there a sandbox or test enviroment available to test API calls?

How do I authenticate API requests? What kind of API keys or tokens are used?

Are there SDKs or client libraries available for easier integration?

How can I handle different payment methods (credit cards, debit cards, digital wallets) via Flex API?

What is the typical API response time and uptime guarantee?

Security and Compliance

What encryption standards are used when transmitting payment data?

Does Flex API support tokenization of payment information?

How do I handle fraud detection and chargeback through the API?

What are the best practices to secure API keys and credentials?

What is the Flex API and how does it help with payment security?

Payment Processing

What currencies are supported?

How do I track transaction statuses and get real-time updates?

Reporting and Analytics

Does the API support access to detailed reports and summaries?

How to export data in CSV or JSON format?

How can I get notified of transaction failures or disputes?

Troubleshooting and Support

What common error codes are returned by Flex API, how do I handle them?

Where can I find detailed API logs or request histories?

Is there 24/7 support or dedicated phone # to contact if issues arise?

How do I report bugs or request new features?

Account and Billing

How do I set up and manage my merchant account though the platform?

Are there any setup fees?